Barbara Melby has been active in the outsourcing and technology transaction legal market for the last 25 years. As leader of the firm’s technology, outsourcing & commercial transactions practice, she represents clients in complex business transactions, such as outsourcing, strategic alliance, technology, service and data-related agreements. She also advises businesses on privacy and security issues that arise in transactions involving sensitive data and technologies.
Barbara is recognized as a leading outsourcing and commercial transactions lawyer, counseling clients in structuring, negotiating, realigning, and terminating a wide range of commercial relationships. This includes IT, human resources, finance and accounting, procurement, research and development, logistics, and facilities outsourcing. She collaborates with clients on transactions for onshore, offshore, managed and co-sourced solutions.
With a diverse client base from the financial services, life sciences, hospitality, energy, health, and retail industries, Barbara assists with technology and data acquisition and implementation and service agreements. Her experience includes enterprise resource planning (ERP) implementation, platform transformation, licensing, software as a service (SaaS), information as a service (IaaS), ecommerce, data acquisition and services, cloud computing, and mobility agreements.
In addition to working with clients on complex outsourcing, technology and data transactions, she helps clients develop contracting and governance strategies for commercial transaction portfolios. She implements a variety of coverage models, including mixes of in-house and Morgan Lewis resources, and tailors them to meet clients’ needs. She coordinates support of commercial contracts for direct and indirect spend for the global procurement organizations of several Fortune 500 companies.
Barbara’s recent transactions include: transformational IT and business process outsourcing transactions for a major medical technology company; the renegotiation of a subservicing services for a leading financial institution; the termination of a major IT services agreement and the negotiation of multiple successor agreements; and an agreement for the implementation and ongoing management of a data analytics system. Barbara co-authored two seminal works in the outsourcing field, Information Technology Outsourcing: Process, Strategies, and Contracts, and Business Process Outsourcing: Process, Strategies, and Contracts (both John Wiley).
She also speaks on outsourcing and technology transactions at business, legal, and professional conferences. She spearheaded the launch of, and continues to lead, Morgan Lewis’s blog on technology, outsourcing, and commercial transactions—Tech & Sourcing @ Morgan Lewis.
Client Service All-Star, BTI Consulting Group (2020)
Recognized, Technology Law, New York, The Best Lawyers in America (2020–2022)
Distinguished Leader, The Legal Intelligencer (2019)
Band 1, Outsourcing, USA, Chambers Global (2018–2022)
Band 1, Outsourcing, Nationwide, Chambers USA (2008–2022)
Recommended, TMT: IT and Telecoms, The Legal 500 UK (2021)
Hall of Fame, Media, technology and telecoms: Outsourcing, The Legal 500 US (2020–2022)
Leading Lawyer, Media, technology and telecoms: Technology transactions, The Legal 500 US (2021, 2022)
Leading Lawyer, Media, technology and telecoms: Outsourcing, The Legal 500 US (2018, 2019)
Recommended, Media, technology and telecoms: Technology transactions, The Legal 500 US (2019, 2020)
Recommended, M&A/Corporate and commercial: commercial deals and contracts, The Legal 500 US (2016–2020)
Recommended, Media, technology and telecoms: Outsourcing transactions, The Legal 500 US (2008–2018)
Hall of Fame, The Legal 500 US (2017)
Recognized, Chambers Global: The World's Leading Lawyers (2008–2017)
World's Leading Lawyers, Chambers Global (2008–2017)
Leading Lawyer, Outsourcing, PLC Which Lawyer? Yearbook (2008–2010)
HRO Attorney of the Year, Human Resources Outsourcing Association
HRO Superstar, HRO Today (2006–2009)
Editor, Boston University Law Review
Distinguished Scholar, Boston University School of Law
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